Privacy Policy

Vent Pros Utah Inc.
Last updated: September 15, 2026

Vent Pros Utah Inc. ("Vent Pros Utah," "we," "us," or "our") operates ventprosut.com and provides air duct and dryer vent cleaning services in Utah. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

Information you give us directly. When you call, text, or fill out the contact form on our website, we collect the information you provide — typically your name, phone number, email address, service address, and details about the job you're asking about, such as the finished square footage of your home or where your dryer vent exits.

Information collected automatically. Our website is hosted on Wix, which collects standard technical information such as your IP address, browser type, and pages visited. See Wix's own privacy policy for details on their practices.

We do not knowingly collect information from anyone under 18.

How we use your information

We use the information you give us to:

respond to your question and provide a price quote
schedule, confirm, and perform the service you requested
contact you about an appointment, including arrival windows and follow-ups
keep records of work performed
comply with our legal and tax obligations

We do not use your information for advertising, and we do not build marketing profiles.

Text messaging

If you text us, or if you call and we miss you, we may reply by text at the number you contacted us from. Our replies may be sent by an automated system that answers common questions about pricing, scheduling, and our services.

Message frequency varies and depends on your conversation with us.
Message and data rates may apply, depending on your mobile plan.
To stop receiving texts, reply STOP at any time. You will receive one confirmation message and no further texts.
For help, reply HELP, or contact us at (801) 999-0043 or ventprosutah@gmail.com.

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except for the service providers described below who help us deliver those messages on our behalf.

How we share information

We do not sell your personal information. We share it only in these cases:

Service providers who work on our behalf. Twilio delivers our text messages and phone service. Google provides our email and calendar, which we use to schedule jobs. Wix hosts our website and contact form. These providers may only use the information to perform services for us.
Our technicians, who need your address and job details to do the work.
When required by law, such as a valid subpoena, or to protect our rights or someone's safety.

How long we keep information

We keep customer and job records as long as needed to service your account, maintain our business and tax records, and meet legal requirements. You can ask us to delete your information using the contact details below, and we will do so unless we're required to keep it.

Your choices

You can:

opt out of text messages by replying STOP
ask us what information we hold about you
ask us to correct or delete your information
ask us to stop contacting you entirely

Reach us at (801) 999-0043 or ventprosutah@gmail.com.

Security

We use reasonable measures to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. The "last updated" date above shows when it last changed.

Contact us

Vent Pros Utah Inc.
291 West 460 North
Vineyard, UT 84059
(801) 999-0043
ventprosutah@gmail.com